Please Select One * :
- Participating brands will be re-grouped to Specialty Stores Category in case of insufficient participation.
如參與商戶不足，將列入專門店組別。 - No dine-in services are provided.
指不設堂食服務之食店。
# Retail (Services) category included public utilities, entertainment, theme parks, shopping mall operators and retail banking.
零售(服務)組別包括公共事業、娛樂事業、主題公園、商場營運商及零售銀行。
Contact person(s) to receive the Mystery Shopper Report
收取神秘顧客報告之聯絡人
Contact person(s) to provide enrollment and outlets information
提供有關報名及店舖資料之聯絡人
(No need to complete if contact person(s) same as above 同上，毋需填寫)
System will send the system generated temporary password to "Contact Person 1" and "Contact Person 2" email address upon approval on your enrollment. For security reason, please change the password and don’t share your login name and password.
在本協會核實你的申請後，系統會發出 臨時密碼至聯絡人1及聯絡人2登記的電郵地址。基於保安理由，請更改密碼及勿向任何人士透露閣下的登錄名稱及密碼。
Assessment Period 評估時段 *
Please select one choice. 請選擇其中一項。
Optional Service 附加服務
In order to enhance the MSP participating retail brands to monitor the outlets’ service performance in a more comprehensive and efficient way, the Association provides the following two chargeable optional services for choices.
為提升「神秘顧客計劃」的參與品牌更全面及有效率地監察其店舖的服務表現，協會提供下列兩項收費「附加服務」以供選擇。
1. All Outlets Visit Service Plan
全線店舖探訪服務
Suitable for retail brands operating eight or more retail outlets
適用於設有 8 間或以上店舖的零售品牌
2. Monthly Results Checking Service
每月查詢成績服務
Note: "Monthly Results Checking Service" not applied to outlets for "All Outlets Visit Service Plan".
注意:「每月查詢成績服務」不適用於「全線店舖探訪服務」之店舖。
Plan 2: Quality Service Recognition Scheme 計劃二：優質服務認證
The information collected from your company will be used for purpose of processing your company's programme enrollment. Please note that it is mandatory for your company to provide all the data. If your company does not provide such data, the Association will not be able to process the enrollment. The Association intends to use all your company's data for direct marketing; the data will be used for distributing circulars, publications, research materials, market information; direct marketing of the annual events, conferences, seminars, briefings, meetings, awards programmes, training programmes, and services of the Association; and direct marketing of activities similar to the Association's above activities which are organized by the Association’s business partners. The Association shall not so use the data unless with your company’s consent. Your company has the right to request access to and correction of information held by us about your company. If your company wishes to access or correct the data, please contact us by writing to Ms. Ng at our address, by email (
membership@hkrma.org) or by fax (2866-8380).
本協會收集的 貴公司資料將用作處理報名參加活動，請注意 貴公司必須提供所有資料，以便本會處理有關報名。本會將會使用 貴公司所提供的公司資料在直接促銷的用途上，包括協會的通告、刊物、研究資料、市場資訊；推廣協會的周年活動、研討會、會議、簡報會、獎項計劃、培訓計劃及服務，以及協會的合作夥伴所舉辦的同類活動。本會只在取得 貴公司的同意後才會使用有關資料。 貴公司有權要求查閱或更正公司的資料，請書面以郵寄、電郵 (
membership@hkrma.org)或傳真(2866-8380) 方式與本會職員吳小姐聯絡。
